Every call. Every signal.
One source of truth for your revenue.
AI-powered conversation intelligence that scores every call, surfaces every objection, and enriches every lead — at 70% lower cost than Gong or Chorus.
The full picture of every conversation
Not just transcription. Not just scoring. The entire intelligence layer your revenue team has been missing.
Call Intelligence Core
Ingest calls from any source. Every call is automatically transcribed with speaker diarization, timestamped, and searchable the moment it ends.
- Integrates with Freshcaller, RingCentral, Zoom, Google Meet & Teams
- Auto-transcription via Whisper with 94% accuracy
- Speaker diarization with clickable timestamps
- Voicemail and non-business call auto-skip
AI Analysis That Earns Its Keep
Every call gets a full AI analysis: score, sentiment, key moments, deal impact, action items, red flags, and positive signals — all structured, all exportable.
- Per-call score with V2 rubric and dimension breakdown
- Sentiment trend with talk/listen ratio and silence analysis
- Key moments, deal impact, and red flag extraction
- AI-generated TL;DR and action items
Customer 360 — The Full Picture
Track every customer from Lead to Won — with a timeline of every touchpoint, AI next-action guidance, and conversion intelligence that actually moves deals.
- Customer stage pipeline: Lead → Prospect → Won / Lost / Churned
- Timeline of calls, stage changes, red flags, and milestones
- AI next-action and conversion guidance per event
- Health score and outcome tracking
Competitor & Objection Intelligence
Know exactly when competitors are mentioned, what was said, and how well your team handled it — across every call, every rep, every month.
- Competitor registry with alias detection
- Mention context: feature, price, evaluating, or switching
- 10 objection types with handling-quality grading
- Resolution status: addressed well, deflected, or ignored
Team Performance at a Glance
From individual rep coaching to department-level benchmarks — see who's improving, who needs attention, and what's actually driving the difference.
- Employee leaderboard with daily / weekly / monthly aggregates
- Department-specific scoring profiles with weighted rubrics
- Goals and benchmarks with direction and deadline tracking
- Custom LLM prompt addendum per department
Coaching That Actually Changes Behavior
AI coaching insights that go beyond scores — specific, actionable feedback tied to real moments in real calls, measured against concrete goals.
- AI coaching insights per call with behavioral recommendations
- Question-coverage templates with must-ask checklist
- Goal tracking with deadline and direction
- Common-question aggregation across calls
Built for the people who own the number
Different teams. Different pains. One platform that solves them all.
Sales Leaders
- Reps sandbagging pipeline
- No visibility into why deals stall
- Onboarding takes 4+ months
- Full call intelligence on every rep
- Deal risk flagged the moment it appears
- New reps ramp 2x faster with AI coaching
Support & CX Leaders
- CSAT drops without warning
- Escalations caught too late
- Coaching is reactive, not proactive
- Sentiment trends surface issues early
- Red flags trigger before escalation
- Systematic coaching from every call
SMB Owners
- No budget for Gong at $1,600/user/yr
- Can't dedicate time to call reviews
- Competitors outpitching the team
- $39/user/mo — full enterprise feature set
- AI does the review. You see the highlights.
- Know every competitor mention and how it was handled
How CallPulse compares
We start with the rows everyone ties on — because trust matters more than sleight of hand.
| Feature | C CallPulse | Gong | Chorus | Clari | Observe.AI | Balto |
|---|---|---|---|---|---|---|
Transcription accuracy Foundation of everything — bad transcription means bad analysis. | ||||||
Call scoring & rubrics Structured evaluation so managers coach with data, not gut. | ||||||
Sentiment analysis Surface emotional tone, not just word frequency. | ||||||
Per-department scoring with custom LLM prompt Critical for regulated industries — one rubric never fits all. | ||||||
Question-coverage templates scored per call Know exactly which must-ask questions were skipped. | ||||||
Customer timeline with AI next-action per event Don't just log calls — know what to do next. | ||||||
Objection handling quality grading Detect vs diagnose — we tell you how well they handled it. | ||||||
Multi-tenant with custom roles + menu permissions Enterprise security without enterprise headaches. | ||||||
Price transparency on site No surprises. No "contact sales" for basic info. | ||||||
Starting price Lower barrier means teams actually adopt it. | $39/user | $1,600+/yr | Custom | Custom | Custom | Custom |
Real-time live-call coaching Instant in-ear coaching during the call. | Q3 2026 | |||||
Native CRM sync Bidirectional data flow with HubSpot, Salesforce. | Q2 2026 | |||||
Enterprise SSO + SLA Required for IT approval at larger orgs. |
What teams are saying
"We were paying $94,000/year for Gong. We switched to CallPulse and our win rate went up, our cost went down 72%, and our reps actually use it."
"The objection-handling quality grading changed how we coach. We stopped arguing about what 'good' looks like — the data shows us."
"As an SMB owner, I couldn't afford call recording tools that gave me real insight. CallPulse at $39/user is legitimately a better product than what enterprise teams pay thousands for."
Building the intelligence moat
We ship fast and tell you exactly what's coming. No vague roadmaps.
- Call Intelligence
- Customer Timeline
- Competitor Intel
- AI Coaching
- CRM Sync
- HubSpot
- Salesforce
- Email Analytics
- Live Coaching
- Battlecards
- AI Chat
- Auto Follow-up
- Chat Analytics
- Meeting Analytics
- Revenue Forecasting
- Unified Customer View
- Budget Signals
- Renewal Forecast
- Lead Trajectory
Works with your existing stack
Security & Compliance
399 minutes free. No card required.
See exactly what CallPulse surfaces from your real calls — before you spend a cent.